I don't think there are any service industries left that can claim to have happy customers. The difference between 0.0002 dollars and 0.0002 cents is a matter of opinion according to the Verizon representative in the audio recording available after this link: http://verizonmath.blogspot.com/2006/12/verizon-doesnt-know-dollars-from-cents.html Here is a solution to a Verizon billing error by Randall Munroe the creator of the webcomic XKCD: http://xkcd.com/verizon/ If you'll watch at least the first four minutes of this video you'll get the idea. [youtube]http://www.youtube.com/watch?feature=player_embedded&v=8E-jZByDwJw#![/youtube]
WOW, a failure of basic Grade School math. I'd BET they even passed their "SAT's". Unbelievable it's even a failure of logic and simple common sense! NOW WE know why "they" get the BIG bucks, it's not because they know what's right it's more about their ability or skill at making you go away {ROTF-LMAO} Although I don't know why I'm laughing ...
